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Severity Triage · Easy · +10 XP · ~2 minDOSSIER · AMAZON · Case #001 Location: SEA — Prime Day war room Time: T-minus 5 minutes to global launch
Prime Day SEV queue
Five tickets land in the on-call channel five minutes before Prime Day midnight launch. Rank most-severe to least-severe.
↑ Most severe
#1
Add-to-cart returns 500 for ~3% of items in apparel
Errors started 90 seconds ago. Climbing.
#2
Help-center footer link 404s
Customer support flagged it last sprint.
#3
Hero banner image is slightly off-center on Edge mobile
Only on Edge mobile. Other browsers fine.
#4
Search autocomplete latency spiked 200ms → 1.2s
Same region, no deploy in window. Cache miss?
#5
Buy-now button label says 'Buy Now ' with a trailing space
Pixel-level. Nobody can see it.
↓ Least severe
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